As consumers continue to face challenges that threaten the stability of homeownership, housing counselors continue to provide services to help them navigate through the COVID-19 pandemic. While there are many mortgage providers working with consumers to avoid delinquency, there are specific tools that counselors will need to utilize to provide the best options to their clients. This training will focus on protections covered under the CARES Act and best practices to help your clients avoid the pitfalls of a forbearance plan.
You will learn:
Protections available to Homeowners under the CARES Act
How to review a foreclosure prevention file and make an informed assessment to works towards resolution
The tools made available to housing counselors working with clients during an economic crisis
Best practices in the delivery foreclosure prevention counseling and how you can best help your client
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If you have any questions feel free to contact training@ncrc.org